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Frequently Asked Questions
Quick answers to common questions
How do I get started with hosting?
Simply choose a hosting plan, complete the checkout, and your account will be set up within minutes. Our team is available 24/7 to help you get started.
Can I upgrade my hosting plan later?
Yes! You can upgrade your hosting plan at any time from your client area. The upgrade is instant and your data remains intact.
What payment methods do you accept?
We accept all major credit cards, PayPal, bank transfers, and local payment methods including Paystack and Flutterwave.
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee on all hosting plans. If you're not satisfied, we'll refund your payment in full.
How do I transfer my website to DuceHost?
We offer free website migration for all new customers. Simply contact our support team and we'll handle the entire migration process for you.
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